Privacy Policy
Purpose
We respect our customers and understand that you may have concerns about privacy. This Consumer Privacy Notice ("Notice") provides an overview of the practices of our affiliates, subsidiaries and associates with respect to the collection, use and disclosure of Personal Information ("PI") about consumers.This Notice constitute a single Agreement that governs your use of the Site.
Obtaining and Handling Your Consent
We will seek to obtain your consent where required by applicable law. We respect your decisions about the collection and use of your Personal Information. You have the ability to revoke your consent at any time subject to applicable legal obligations.
Certain privacy laws and regulations impose restrictions on the sale, rental and other transfers of Personal Information in exchange for any valuable consideration. We value your privacy and is committed to safeguarding your Personal Information, hence, We do not sell any of your Personal Information to any person/entity.
What PI We Collect
We may collect information from a variety of sources, including information provided by you, information we collect when you use the Site or purchase products through it, and information about you that we receive from third-party sources.
- Information You Provide
We may collect Personal Information from you when you use the Site. For example, you may provide such information when you search for and buy a product, subscribe to various services such as email communications, , participate in our Club Program, post reviews or other user-generated content, compile a "My Favorites" list or other product list, participate in contests or questionnaires, respond to a survey, or communicate with customer service, among other things. For purposes of this Notice, Personal Information means any information that identifies, relates to, describes, or is capable of being associated with, or could be reasonably linked, directly, or indirectly, with a particular consumer or household that comes into our possession.
- Automatically collected information
We, and certain service providers and other third-parties acting on our behalf, use cookies, web beacons, Flash cookies (also known as local shared objects) and other technologies (collectively, "Cookies") to receive and store certain types of information whenever you use or interact with the Site. This information may include the pages you visit on our Site, the web address from which you came, the type of browser/device/hardware you are using, items considered, search history, Internet protocol address, purchase information and checkout process information, search terms and mobile geographic location. This information helps us to recognize you, customize your website experience and make our marketing messages more relevant. Cookies enable us to enhance the user experience on the Site by providing features, including Site customization and storage of items in your cart between visits. In addition, we use Cookies for reporting and analysis purposes (such as how you are shopping our website, the performance of our marketing efforts and your response to those marketing efforts). Cookies may also be used in connection with our content appearing on other websites or mobile applications.
- Information from Third Parties
We also obtain Personal Information from third parties. For example, portions of the Site may include features or widgets from various social media platforms, such as Facebook, Google Plus, Twitter, Pinterest, Instagram, Tumblr and YouTube (each, a "Social Media Platform"), and we may enable you to register or log in to the Site through a Social Media Platform. These features use Cookies to collect information about your IP address and the pages on our Site that you have visited. We may also obtain Personal Information from our Business Partners about your interactions with them on their platforms. Your interactions with those features are governed by privacy policies of the companies that provide them.
- Mobile Information
When you use the Site on a mobile device or when you download or use any apps created by us, we may receive information about your location. We may also receive information about your mobile device itself, including your device's unique identifier. We may use this information to provide you with location-based services and other services, such as advertising, search results and other personalized content.
If you choose not to provide certain information, this may impact your use of certain resources or services that are provided by us. At the time of making such a choice to not provide certain information, you will be notified about the impact of your choice.
How We Use Your PI
We may use the information we collect from you and about your use of our Site for a variety of reasons related to our business operations and as set forth in this Notice, and we may combine information about you that we collect online, in our stores, via mobile applications and from third-party sources. Examples of ways that we may use such information include the following:
Business communication
To communicate with you for business reasons. Or, to let you know about changes to our policies or in response to your inquiry
- Responding to your requests (including, for example, to process an order; enter a sweepstakes; post a testimonial, photograph, comment, or question, or to receive product information or catalogs, or to enroll in our e-mail program);
- Inviting you to participate in market research;
- Providing any necessary notices to our visitors and notifying them about Site updates;
- Sending catalogs, printed materials, offers and other announcements to postal addresses and allowing our affiliates and other reputable third-party marketers to do the same;
- Sending e-mail offers, announcements, or newsletters to your e-mail address;
- Contacting you (either by a traditional voice call or through a SMS or text message) on a residential or mobile telephone number you have given us, to provide you with information about our products, special offers, or promotions;
- Contacting you using a telephone number you have given us, to complete a transaction you have initiated with us;
- Enabling users to register an account on the Site and to log in using their credentials from a Social Media Platform;
- Providing apps or interactive features of the Site, such as product reviews or marketing communications and other information regarding our products, services and promotions;
- Administering our Club Program, promotions, surveys and focus groups; and
- Providing location-based services, including search results and other personalized content, through use of location information obtained from your mobile device.
How Do We Protects Your Personal Information
We maintain reasonable administrative, technical and physical safeguards to protect your Personal Information. However, no e-commerce solution, website, database, or system is completely secure or "hacker proof." As such, you are also responsible for taking reasonable steps to protect your Personal Information against unauthorized disclosure or misuse.
Phishing attacks attempt to steal consumers' Personal Information and financial account credentials. "Phishers" use "spoofed" e-mails to lead consumers to counterfeit websites designed to trick recipients into divulging Personal Information such as credit card numbers, account usernames, passwords and Social Security numbers.
WE DO NOT SEND E-MAILS ASKING YOU TO PROVIDE OR CONFIRM SUCH EXAMPLES OF PERSONAL INFORMATION OR YOUR USERNAME OR PASSWORD! If you receive such e-mail communication, please forward it immediately to us and then immediately delete the fraudulent e-mail from your computer.
Information about Children Under 13
We recognize the particular importance of protecting the privacy of Personal Information where children are involved, and we do not knowingly collect Personal Information from children under the age of 13, unless the child is the age between 13 and 16 and provides direct consent. We do not sell products for purchase by children, but some portions of the Site may offer children's products for purchase by adults.
If you as a parent or guardian believe that a child under the age of 13 has provided our website with Personal Information, we ask you call to contact us, and we will delete the information about the child from our files.
Revisions and Updates
We reserve the right to change this Notice and will provide an appropriate notification (by, for example, posting a notice on the front page of the Site) if we materially change the Notice. Any changes to our Notice will become effective upon our posting of the revised Notice on the Site. Use of the Site following such changes constitutes your acceptance of the revised Notice then in effect.